Bereavement Support

SAIF Care is a UK-wide bereavement support service

bereavement support

SAIF Care bereavement support is offered by SAIF – the National Society of Allied and Independent Funeral Directors.

The service is available to the clients of all SAIF Funeral Directors.

Most people expect to be very upset or distressed when someone close to them has died. What takes many people by surprise is how strong the emotions can be, how they can change very quickly, and how long they last.

People around you may seem to think you should be ‘back to normal’ after a few weeks or months. You might appear to be your usual self to other people, but you know that on the inside, you’re not even sure what normal is anymore.

Everyone grieves in a way that is unique to them and their relationship with the person who has died. Well-intentioned people may say to you, ‘time is a great healer.’ Sometimes, however, it can seem that life is more difficult as the weeks and months go by.

Why we offer the SAIF Care service

We know that no-one can understand exactly what your loss feels like to you. But we do understand that it’s sometimes easier to talk to someone outside of your friends and family about grief and the impact of bereavement on your life. This is why we offer the SAIF Care service.

SAIF Care bereavement support provides a range of services to bereaved people over the age of 18.

There is also the option for referral into *counselling by telephone, webcam or face to face in your local area by our skilled and qualified bereavement counsellors.

(*Fees may apply for this service)

Our bereavement support service provides

Helpline support on Freephone 0800 917 7224 which is open from 9am-9pm (GMT) Monday-Friday, excluding Bank Holidays.

Friendly, supportive helpline staff who are available to offer information, advice and a listening ear.

Email support and information at

Free online webchat SAIF Care Chat.

Frequently asked questions

Bereavement Support

Bereavement Counselling

Still not sure about which support is right for you?

Here's a short video from our Bereavement Counsellors Joanna Williams and Mandie Howard on the difference between helpline support and counselling. 

Have more questions? Contact us.