Bereavement Support

SAIF Care is a UK-wide bereavement service

SAIF Care is offered by SAIF – the National Society of Allied and Independent Funeral Directors

The service is available to the clients of all SAIF Members.

Most people expect to be very upset or distressed when someone close to them has died. What takes many people by surprise is how strong the emotions can be, how they can change very quickly, and how long they last.

What is normal?

People around you may seem to think you should be ‘back to normal’ after a few weeks or months. You might appear to be your usual self to other people, but you know that on the inside, you’re not even sure what normal is anymore.

Everyone grieves in a way that is unique to them and their relationship with the person who has died. Well-intentioned people may say to you, ‘time is a great healer.’ Sometimes, however, it can seem that life is more difficult as the weeks and months go by.

'I found the counselling sessions so helpful'

Why we offer the SAIF Care service

We know that no-one can understand exactly what your loss feels like to you. But we do understand that it’s sometimes easier to talk to someone outside of your friends and family about grief and the impact of bereavement on your life and this is why we offer the SAIF Care service.

SAIF Care provides a range of services to bereaved people over the age of 18.

There is also the option for referral into counselling by telephone, webcam or face to face in your local area by our skilled and qualified bereavement counsellors*.

(*Fees may apply for this service)

We provide

A Freephone helpline on 0800 917 7224 which is open from 9am-9pm, Monday-Friday.

Friendly, supportive helpline staff who are available to offer information, advice and a listening ear.

Email support and information at

Free online webchat SAIF Chat.

'The counselling has had a transformative effect on me'



Have more questions? Get in touch

'Kind and efficient service when I most needed it'