About SAIF Care
As a funeral director you will often see people at the start of their journey of grief and know that their feelings of loss and sadness don’t end with the funeral. There is a growing need for those struggling to come to terms with their loss to seek support following the death of someone close.
That is why SAIF Care was launched in 2018, in partnership with SAIF and Professional Help, to enable SAIF Funeral Directors to go above and beyond for bereaved people that are in their care to ensure that they get the support and advice they need at life’s most difficult times. By providing support early on you can be assured that you are helping many people through their grief journey.
SAIF Care is now used far and wide by funeral directors across the UK who now offer this exclusive service to bereaved people. If you are not yet offering SAIF Care to your clients please do get in touch to find out how you can help bereaved people in your care.
A SAIF Funeral Director benefit
SAIF Care is a bereavement support service available for clients of all full SAIF Funeral Directors who are over the age of 18 and wish to access bereavement support. The service is open Monday-Friday 9am-9pm (excluding Bank Holidays) and includes:
- Helpline on Freephone 0800 917 7224
- Email at email@example.com
- SAIF Care Chat* – an online webchat which provides emotional support for bereaved people from trained bereavement counsellors
*The SAIF Care Chat box is available to link to on your Funeral Director website, if you would like to, via the SAIF or Funeral Advice websites.
Alternatively, If you would like to embed the SAIF Care Chat box on to your website, there is a monthly subscription fee. However, if you set up a Counselling Fund with Professional Help Limited to provide counselling sessions for your clients, we will waive the subscription.
If you have any queries about the above or you've not yet set up a Counselling Fund for your clients and would like to know more please contact us.
‘I was fortunate enough to have 4 counselling sessions and feel very grateful to all at Crosbie Matthew as I was able to access the support that I needed at a time when I most needed it. The support offered was very person centred and flexible and all of my contact with the staff at SAIF Care was very positive. My experience was particularly appreciated at a challenging time for lots of people and support services, and I am not confident that I would have been able to access such high quality tailor made support anywhere else.’
Bereaved client of Crosbie Matthew Funeral Director Services.